Privacy Policy

We may collect the following categories of information:

Personal Information

When you contact us, submit a form, schedule an appointment, create an account, purchase services, or otherwise interact with FLX Marketing Ai, we may collect information such as:

• •Name
• •Phone number
• •Email address
• •Business name
• •Business information
• •Mailing or billing information
• •Payment and transaction information
• •Appointment information
• •Information you voluntarily provide to us

Communication Data

When you communicate with us or use our communication services, we may collect and maintain information related to those communications, including:

• •SMS and text message communications
• •Email communications
• •Voice communications
• •Ai-assisted conversations
• •Message content
• •Timestamps
• •Sender and recipient information
• •Communication preferences
• •Opt-in and opt-out records

Technical and Usage Information

When you access our websites, platform, or digital services, certain information may be collected automatically, including:

• •IP address
• •Browser type
• •Device type
• •Operating system
• •Pages visited
• •Referring websites
• •General usage and interaction data
• •Cookies and similar technologies

We may use information we collect to:

Provide Our Services

Operate, maintain, support, and improve our websites, CRM, automation, communication, Ai, appointment, and related business services.

Communicate With You

Respond to inquiries, provide requested information, schedule appointments, provide customer support, send service-related communications, and communicate regarding your account or services.

SMS and Email Communications

Send SMS, email, and other electronic communications when you have provided appropriate consent or when otherwise permitted by applicable law.

Communications may include appointment information, account notifications, service updates, customer support messages, requested information, follow-up communications, and, where you have consented, promotional or marketing communications.

Business Operations

Process transactions, maintain customer records, administer accounts, improve our services, analyze platform performance, and support normal business operations.

Compliance

Maintain records of consent, communication preferences, and opt-out requests and comply with applicable telecommunications, privacy, consumer protection, and electronic communication requirements.

Security and Fraud Prevention

Protect our websites, systems, customers, and services against unauthorized access, misuse, fraud, security threats, and other potentially harmful activity.

FLX Marketing Ai does not sell personal information.

We may disclose information in limited circumstances necessary to operate our business and provide our services.

Service Providers

We may use third-party service providers that perform services on our behalf, including:

• •SMS and telecommunications providers
• •Email service providers
• •CRM and automation technology providers
• •Cloud hosting and infrastructure providers
• •Payment processors
• •Scheduling providers
• •Analytics providers
• •Customer support technology providers

These providers may access information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

Legal Requirements

We may disclose information when reasonably necessary to:

• •Comply with applicable laws or regulations
• •Respond to lawful requests from government or regulatory authorities
• •Comply with court orders, subpoenas, or other legal processes
• •Protect the rights, property, or safety of FLX Marketing Ai, our customers, or others
• •Detect or prevent fraud, abuse, security threats, or unlawful activity

FLX Marketing Ai takes the privacy of mobile information and messaging consent seriously.

We do not sell, rent, share, or provide mobile phone numbers, SMS opt-in information, or messaging consent to third parties or affiliates for their marketing or promotional purposes.

Mobile information may be provided to service providers, telecommunications providers, messaging platforms, and other vendors solely as necessary to deliver, route, support, or maintain our messaging services.

SMS opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

If you provide your mobile phone number and consent to receive SMS communications from FLX Marketing Ai, you may receive text messages related to your interaction with us.

Depending on your relationship with FLX Marketing Ai and the consent you provide, messages may include:

• •Appointment confirmations and reminders
• •Responses to inquiries
• •Customer support
• •Account or service notifications
• •Requested information
• •Follow-up communications
• •Product or service updates
• •Promotional or marketing communications when you have consented to receive them

Message frequency varies.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message.

For assistance, reply HELP or contact FLX Marketing Ai using the contact information provided below.

Consent to receive marketing SMS messages is not a condition of purchasing goods or services.

Opting out of SMS marketing communications does not necessarily prevent us from contacting you through other methods or from sending communications that are necessary to provide services you have requested, when permitted by law.

If you receive promotional emails from FLX Marketing Ai, you may unsubscribe by using the unsubscribe link provided in the email or by contacting us.

You may continue to receive transactional or service-related emails when necessary to provide services you have requested or maintain your account.

Depending on where you reside and applicable law, you may have certain rights regarding your personal information, including:

Access

You may request information about personal data we maintain about you.

Correction

You may request correction of inaccurate or incomplete personal information.

Deletion

You may request deletion of certain personal information, subject to applicable legal, regulatory, contractual, security, and record-retention requirements.

Communication Preferences

You may request to stop receiving certain marketing communications.

To opt out of SMS messages, reply STOP.

To unsubscribe from promotional emails, use the unsubscribe option contained in the email.

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, document consent and communication preferences, comply with applicable legal obligations, resolve disputes, enforce agreements, and protect our business and customers.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no electronic transmission, storage system, or method of communication can be guaranteed to be completely secure.

Our websites and services may use cookies and similar technologies to operate website functionality, remember preferences, analyze website usage, improve user experience, and understand how visitors interact with our services.

Your browser may allow you to control or disable certain cookies.

Our websites or services may contain links to third-party websites, applications, or services.

FLX Marketing Ai is not responsible for the privacy practices, security, or content of third-party services. We encourage users to review the privacy policies of third-party websites and services they choose to use.

FLX Marketing Ai services are intended for businesses and adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we may take reasonable steps to delete it.

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable requirements.

When changes are made, the updated Privacy Policy will be posted on our website with a revised effective date.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

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