Terms & Conditions

FLX Marketing Ai may communicate with customers, prospective customers, and users through various communication channels, including:

• •SMS and text messaging
• •Email
• •Telephone
• •Social media
• •Website chat
• •Voice Ai
• •Conversational Ai
• •Other digital communication channels

The communications you receive will depend on your relationship with FLX Marketing Ai, the information or services you request, and the communication preferences and consent you provide.

Responding to an inquiry or initiating communication with FLX Marketing Ai allows us to respond to that specific communication. It does not, by itself, constitute consent to receive recurring promotional or marketing SMS messages where separate consent is required.

FLX Marketing Ai may offer SMS messaging programs to communicate with customers, prospective customers, and users who have provided appropriate consent.

SMS messages may include:

• •Appointment confirmations
• •Appointment reminders
• •Responses to inquiries
• •Customer support communications
• •Account notifications
• •Service notifications
• •Requested information
• •Follow-up communications
• •Product or service updates
• •Promotional or marketing communications when you have consented to receive them

Message frequency varies.

Message and data rates may apply.

Your wireless carrier’s standard messaging and data rates may apply to messages sent or received in connection with FLX Marketing Ai.

Carriers are not liable for delayed or undelivered messages.

When you provide your mobile number and affirmatively consent to receive SMS communications from FLX Marketing Ai, you represent that you are the owner or authorized user of the mobile number provided and are authorized to consent to receive messages at that number.

Where required, consent to receive promotional or marketing SMS messages will be obtained separately from consent to receive informational, transactional, or service-related communications.

Consent to receive marketing SMS messages is not a condition of purchasing goods or services from FLX Marketing Ai.

Providing your telephone number for purposes such as account administration, scheduling, customer support, or responding to an inquiry does not automatically enroll you in recurring promotional SMS communications where separate marketing consent is required.

You may opt out of SMS communications at any time by replying:

STOP

After submitting an opt-out request, you may receive a final confirmation message indicating that you have been unsubscribed.

After opting out, you will no longer receive SMS messages covered by that opt-out unless you subsequently provide consent to receive messages again.

Opting out of SMS communications does not automatically unsubscribe you from communications through other channels, such as email, where separate communication preferences may apply.

For assistance with SMS communications, reply:

HELP

You may also contact FLX Marketing Ai directly:

Message and data rates may apply depending on your wireless carrier and service plan.

You are responsible for any SMS, MMS, data, or other carrier charges associated with messages sent to or received from FLX Marketing Ai.

FLX Marketing Ai is not responsible for charges imposed by your telecommunications provider.

When you provide your email address or otherwise consent to receive email communications, FLX Marketing Ai may send communications related to your inquiry, account, services, appointments, requested information, company updates, or promotional offers where permitted.

Promotional emails will include an appropriate method for unsubscribing.

You may continue to receive transactional, administrative, security, or service-related communications when necessary to provide services you have requested or maintain your account.

If you contact FLX Marketing Ai by telephone, social media, website chat, Voice Ai, Conversational Ai, or another communication channel, we may use that channel to respond to your request and provide relevant information or support.

Additional communications through those channels may be subject to applicable consent requirements, communication preferences, platform rules, and applicable law.

Your privacy is important to FLX Marketing Ai.

Personal information collected through our websites, services, forms, and communications is handled in accordance with our Privacy Policy.

FLX Marketing Ai does not sell personal information.

FLX Marketing Ai does not sell, rent, share, or provide mobile phone numbers, SMS opt-in information, or messaging consent to third parties or affiliates for their marketing or promotional purposes.

Mobile information may be provided to telecommunications providers, messaging platforms, and service providers solely as reasonably necessary to deliver, route, support, or maintain messaging services.

Please review our Privacy Policy for additional information regarding how we collect, use, disclose, retain, and protect personal information.

FLX Marketing Ai uses reasonable safeguards designed to protect personal information.

However, communications transmitted through SMS, email, telephone networks, social media, and the internet may not be completely secure.

You should avoid transmitting highly sensitive or confidential information through communication channels that are not designed for secure transmission.

You agree to use FLX Marketing Ai services only for lawful purposes and in accordance with these Terms.

You may not use our services to:

• •Violate applicable laws or regulations
• •Send unlawful, fraudulent, deceptive, abusive, or misleading communications
• •Send communications without legally required consent
• •Circumvent opt-out requests
• •Send prohibited or restricted content
• •Misrepresent your identity or business
• •Interfere with the security or operation of our services
• •Use our platform for spam or unauthorized messaging
• •Violate telecommunications or messaging requirements

FLX Marketing Ai may suspend or terminate access to services when we reasonably believe they are being used in violation of these Terms, applicable law, carrier requirements, messaging-provider policies, or industry standards.

Customers using FLX Marketing Ai communication tools are responsible for ensuring that their own messaging activities comply with applicable laws, regulations, carrier requirements, platform policies, and consent requirements.

Customers are responsible for obtaining and maintaining appropriate consent before sending communications through the platform.

Customers must honor applicable opt-out requests and may not use FLX Marketing Ai services to send unauthorized or unsolicited communications.

FLX Marketing Ai may establish additional messaging policies or restrictions to maintain compliance with telecommunications providers, messaging platforms, carriers, or applicable laws.

FLX Marketing Ai supports messaging practices intended to comply with applicable Application-to-Person (A2P) messaging requirements and industry standards.

SMS programs may require appropriate registration, documented consent, identification of the sender, appropriate opt-out mechanisms, and compliance with carrier and messaging-provider requirements.

FLX Marketing Ai reserves the right to suspend, restrict, or terminate messaging services when messaging activity may violate applicable laws, regulations, carrier requirements, platform requirements, or these Terms.

All content and materials provided by FLX Marketing Ai, including but not limited to logos, trademarks, service marks, text, graphics, images, software, website content, workflows, designs, and other proprietary materials, are owned by FLX Marketing Ai or its licensors unless otherwise stated.

You may not reproduce, distribute, modify, publish, sell, license, or otherwise use proprietary FLX Marketing Ai materials without prior written authorization, except as expressly permitted through your use of our services.

All applicable rights are reserved.

FLX Marketing Ai services may integrate with or rely upon third-party technology, telecommunications providers, payment processors, software platforms, hosting providers, social media platforms, artificial intelligence providers, and other third-party services.

FLX Marketing Ai does not control all third-party services and cannot guarantee their continuous availability, performance, policies, or functionality.

Third-party services may be subject to their own terms, conditions, policies, limitations, and availability.

To the fullest extent permitted by applicable law, FLX Marketing Ai services are provided on an “as is” and “as available” basis.

FLX Marketing Ai makes no guarantee that services will be uninterrupted, error-free, completely secure, or available at all times.

We do not guarantee specific business, revenue, marketing, operational, or financial results from the use of our services.

To the fullest extent permitted by applicable law, FLX Marketing Ai and its owners, directors, employees, contractors, affiliates, and agents shall not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or related to your use of the services.

This includes, without limitation, loss of profits, loss of revenue, business interruption, loss of data, communication failures, delayed or undelivered messages, third-party service interruptions, or other losses resulting from the use or inability to use our services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

To the extent permitted by law, you agree to indemnify, defend, and hold harmless FLX Marketing Ai and its owners, affiliates, employees, contractors, and agents from claims, damages, losses, liabilities, costs, and reasonable attorneys’ fees arising from:

• •Your misuse of FLX Marketing Ai services
• •Your violation of these Terms
• •Your violation of applicable laws or regulations
• •Communications sent through your account without required consent
• •Your infringement of third-party rights

FLX Marketing Ai may modify, update, suspend, replace, or discontinue features or services from time to time.

Certain functionality may depend upon third-party providers, telecommunications carriers, software platforms, integrations, or other services outside FLX Marketing Ai’s direct control.

We do not guarantee that every feature or integration will remain available indefinitely.

FLX Marketing Ai may update these Terms periodically to reflect changes in our services, technology, business practices, legal requirements, or industry standards.

Updated Terms will be posted on our website with a revised effective date.

Your continued use of applicable services following an update may constitute acceptance of the revised Terms where permitted by law.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.

Any dispute relating to these Terms shall be subject to the applicable laws and jurisdiction requirements governing FLX Marketing Ai and the parties involved.

Questions regarding these Terms and Conditions may be directed to:

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